Privacy
Clarendon Serviced Apartments (a trading style of Shadowgrade Developments Limited) ("we" or "us") have developed this Privacy Policy in order to demonstrate our firm commitment to the privacy of your data. We are committed to safeguarding your data whilst providing a personalised and valuable service. If you have any requests concerning your personal information or any queries with regard to these practices please contact us by e-mail on . We have a designated privacy officer to ensure your interests are constantly reviewed.
This privacy policy applies to all "personal data" as defined in the UK's Data Protection Act 1998. In this privacy policy, we also refer to personal data as "data", "information" or "personal information".
Information Collected and its Use
We collect personal information from you when you register or provide any information to us such as your name and contact details. We collect this information in order that our services can be offered as effectively as is possible and so that we can fulfil our agreement with you.
We may use information that you provide:
- to register you with us and to enable us to administer our services
- for assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme.
- We may keep you informed of such products and services of ours or of third parties that we think you may be interested in
using the following methods:
- telephone
- post
You will have the opportunity of preventing us from communicating with you in these ways during and after registration.
The data controller is Clarendon Serviced Apartments (a trading style of Shadowgrade Developments Limited) of Wraysbury Hall, Ferry Lane, Hythe End, Staines, Middlesex, England TW19 6HG.
Security
Physical security of data on our equipment is provided by a combination of firewalls and password protection. However whilst we use all reasonable measures we cannot guarantee the security of your data that is stored by us and that you disclose to us online as we do not have control of the internet and cannot prevent the misuse of computer equipment by hackers etc. You accept the inherent risks involved in using the internet and you will not hold us responsible for any security breaches unless they are due to our wilful default or negligence.
Disclosures
With the exception of certain uses set out in this Privacy Policy, we will not disclose any information we keep about you to any third parties unless required to do so by the police or any regulatory or government authority to provide your information and or information concerning your use of this website. Furthermore we will disclose your information and or details of your use of this website if it is required to do so by law or requested to do so by a third party during the course of an action for the infringement of their rights which we reasonably believe to arise from your use of this website.
Cookies
Cookies are strings of information which we may from time to time transfer to the browser on your computer's hard disk to enable us to remember who you are when you return to the website. We may use cookies to enhance your enjoyment of our website and to improve our service to you. The cookies enable us to collect information about your use of our website but the cookies we use do not collect or contain any personal information such as your address or telephone number.
If you wish you can usually adjust your browser so that your computer does not accept cookies. If you do this you will still be able to access our website but this may limit some of the functionality available to you. How you adjust your web browser will depend on which internet browser programme your computer uses.
More detailed instructions can be found at: www.allaboutcookies.org
If you click on the heading "manage cookies" you will have access to information about stopping and controlling the use of cookies on your computer. If for whatever reason this information is not available please contact us and we will be pleased to help you further.
Cookies do not contain information such as your home address, telephone number or credit card details and we will not disclose the content of cookies to any third parties.
You have control
If at any stage you would like to check or amend the information held by us about you please
and we will take the necessary action within a reasonable time. We reserve the right to charge a fee of £10 for complying with such a request. We also reserve the right to take reasonable steps to confirm your identity before making any disclosure of information held by us.
If you want to be removed from our mailing list please send an e mail to and add the word REMOVE in the subject box and the address that you wish to be removed (if it is different to that which you send the e mail from). There may be a short period of time following your e mail before your details are removed.
Responsibility with You
You should be aware that when you disclose personal information on any public bulletin board or chat areas of this or any other website used as a result of use of this website such personal information can be collected and used by anyone who views that website and may result in unsolicited messages from other participants or other parties. We are not responsible for any such messages. Furthermore we are not responsible for the privacy procedures of any website which you may use as a result of using this website either using a link provided by us or otherwise.
Change to Privacy Policy
We may change the privacy policy from time to time and the amended policy will be posted on the website immediately.
Transfer of Data
You agree that if we deem it necessary and in order to provide our services effectively we can transfer information outside the European Economic Area.
Information Commissioner
The Information Commissioner is aware of our data processing, as we have notified the Commissioner in accordance with the Data Protection Act 1998.
