(5) review(s)
Date Location Score Customer Comment
12-Aug-2015 1 43A CHANDOS PLACE
I lived in the flat about one year. The flat by itself was perfect, location is great and bedroom is very quiet. But service from Clarendon wasn't always good, I lived with broken things in bathroom for half year, sometimes ithout hot water; always it took about 3-5 days to fix the simpliest thing. Cleaning was poor.
Overall, for couple weeks the flat is perfect, for longer stay it is not so good.
Thank you for taking the time to rate your stay with us. I am sorry that you felt our service was not up to standard. I have checked back through our Help Desk tickets and will reply to your comments directly to your email address.

Kind regards

The Clarendon Team
21-Jul-2015 2 43A CHANDOS PLACE
Great apartment, convenient location, very spacious. My only suggestion would be to upgrade the internet quality or at least provide unlimited internet. A lot of the people staying there will be recently relocated business people and will often need to use the wifi to work remotely
So glad you liked your apartment in Covent Garden. Thanks for your review!

As you have probably heard in the media, London comes behind Bucharest when it comes to high speed internet access, with the central area being served the worst. We are constantly in touch with the fibre providers and as soon as it's possible to upgrade to fibre, we will be first in the queue!

I hope that when you return we can offer you a better speed.

Kind regards

The Clarendon Team
10-Aug-2014 1 43A CHANDOS PLACE
Good place, good service
16-Jan-2014 2 43A CHANDOS PLACE
Nice & well equipped apartment.
Excellent location, quite noisy and lively in the evenings and on weekends, but however with closed windows a very quiet & relaxing place.
Clarendon Service is in general excellent, very nice & cooperative contact.
I enjoyed the stay very much.
05-Jul-2013 3 43A CHANDOS PLACE
It's a pleasant apartment with enough light and space. I was missing a safe for my labtop / for my valuables. The cleaning service was ok, but I'm not sure if personnel is supposed to use the rooms for their lunch break.