95%
(20) review(s)
Date Location Score Customer Comment
01-Sep-2014 04 CLARENDON GARDENS
Great space and terrific service. We have used them for years and plan to use again in the future.
04-Aug-2014 08 CLARENDON GARDENS
Great location, great place, please get some better fans - the rooms are way to hot!
19-Jun-2014 08 CLARENDON GARDENS
Very clean staff pleasant but should check out there electricks
02-Apr-2014 07 CLARENDON GARDENS
The apartment was of a good standard. It was serviced weekly to a high standard.The Customer Service and other Clarendon personnel were helpful and efficient.
10-Mar-2014 06 CLARENDON GARDENS
Very to hard to check in, very noisy and lack flexibility
13-Jan-2014 06 CLARENDON GARDENS
All good, as always with Clarendon. Great service, good apartments.
16-Oct-2013 06 CLARENDON GARDENS
Very clean and presentable
02-Oct-2013 04 CLARENDON GARDENS
Good accomodation, good location. Better glazing to keep the noise of the planes out would improve things
24-Sep-2013 03 CLARENDON GARDENS
The apartment was very clean and functional. As there is no cooling system I would suggest a ceiling fan would help to circulate the air.
23-Jul-2013 06 CLARENDON GARDENS
We thoroughly enjoyed our stay at the Clarendon apartment at Kew Gardens. It was very clean, comfortable, well equipped and the servicing every week was very good. It was in an excellent location with easy access to London. The only negative comment would be the noise of the planes when using a certain runway. Perhaps double glazing would be helpful. I would certainly use it again.
21-Jul-2013 06 CLARENDON GARDENS
Great location, great apartment. The only downside was no air conditioning.
I will definitely stay again
19-Jul-2013 04 CLARENDON GARDENS
Very nice
17-Jul-2013 08 CLARENDON GARDENS
My over all experience was OK. However at the time of summer rooms become really Hot in day and as well as in night and bit saffocating so need to open all the windows and doors and if opening windows then tubes disturbance will not let you sleep. Apart from this room services was good but again no black bean bags were provided to throw up your trash. Thank you
08-Jul-2013 01 CLARENDON GARDENS
Overall experience was very good. I had a comfortable stay without any complaints or problems.
29-Jun-2013 05 CLARENDON GARDENS
The stay was very good. However the carpet in bedroom had not been cleaned prior to our arrival even tho I notified the booking agent Debbie that our baby has a dust allergy. The towel rail heated up to burn temperatures and both my husband and I burnt our hands so we eventually switched it off, mentioned to housekeeper and she said this was normal? The booking process was long and the agents always took a long time to respond to our emails, so not the slickest, easiest company to book with. Not enough towels supplied. Overwhelming chemical smell in lobby and apartment upon arrival.
Other than that the apartment is very well located and comfortable and we enjoyed our stay.
Just as a side note, we had mentioned we were travelling with an infant and loads of luggage so a ground floor apartment should have been allocated instead on upstairs as it was quite a mission lugging luggage and strollers up and down the narrow staircase.
24-Jun-2013 01 CLARENDON GARDENS
The customer service is really good and the apartments are well serviced weekly and maintained. I am enjoying my stay!

Cheers

*personal data removed by Feefo*
22-Jun-2013 04 CLARENDON GARDENS
The soap and shampoo was not replaced on the weekly cleaning. That would have been nice. Other than that it was great.
14-Jun-2013 08 CLARENDON GARDENS
Enjoyed the stay, the apartment is clean and (by in large)comfortable. It is my second time in that unit, and happy to stay in it in the future.
My only complaint is on the sofa seat and couch. These are well worn and not at all comfortable. I usually used the kitchen chairs rather than the sofa.
      Reply:
John - appreciate your comments re the lounge furniture. It's in our programme for renewal this August. This apart, good to hear you enjoyed your stay with us!

Guest Services @ Clarendon
07-Jun-2013 05 CLARENDON GARDENS
The apartments are nice and its so easy the check-in and check-out

The internet is good too

mobile phone network is a bit poor though but all in all, excellent service
28-May-2013 07 CLARENDON GARDENS
Nice and clean, well kept, well fitted out, great location. The sofa in the sitting room is ancient or at least completely saggy and that and the coffee table should really be replaced. Everything else was fine for our purposes.

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