|18-Jun-2015||Apt 6C CLEVELAND RESIDENCES||Furniture is very uncomfortable, especially the sofa. The way the apartment is setup/decorated is inconvenient for a long stay.
Only positives were the central location and good cleaning service.
Thank you for taking the time to rate your recent stay. We are very sorry to hear that you weren't satisfied with the apartment but hope you may return and try one of our other locations.
The Clarendon Team
|25-Mar-2015||Apt 6A CLEVELAND RESIDENCES||The kitchen and bathroom was very good. The quality of the mattress was low. Internet connection in 6A at Cleveland Street was bad (suffering disconnection every some minutes). Having Sky TV would add a plus.|
|24-Mar-2015||Apt 4D CLEVELAND RESIDENCES||Overall a very good experience staying there a couple of weeks.
If I have to say a couple of little things, I would say that I missed seeing again gel and shampoo refilled for the second week. It would have been a great detail, plus the heating was a very difficult to control.
Again, very nice service, place, location, etc...
|24-Mar-2015||Apt 6D CLEVELAND RESIDENCES||Everything went well. However I was not a fan of the 4G internet that replaced regular broadband midway.
Also, I believe check in would be easier however if the access code were shared in advance.
|15-Oct-2014||Apt 6E CLEVELAND RESIDENCES||Check in was very seamless and private. The apartment was kept in tip top condition, and Clarendon provided a little more than basic apartment needs, for example dish washer and clothes detergent, along with complimentary tea and coffee, making the apartments homely and fully functional even for a short stay. Really loved my stay at Clarendon.|
Thank you for your kind comments. We are delighted you enjoyed your stay at Cleveland Residences and hope to be able to welcome you back again soon. Best regards, The Clarendon Team
|04-Aug-2014||Apt 6B CLEVELAND RESIDENCES||It was great.|
|04-Aug-2014||Apt 6A CLEVELAND RESIDENCES||Overall very clean and well located. Would stay here again.
Would be useful to have more cutlery and glasses.
|18-Jul-2014||Apt 4B CLEVELAND RESIDENCES||It was great! No complaints at all and better than other serviced apartments I have used.|
|19-Jun-2014||Apt 4B CLEVELAND RESIDENCES||The place was nice and the service was good, but all the construction going on across the street and next door made for not the best experience. I was woken up a lot by loud pounding on the bedroom wall or loud drilling.
I did like how Clarendon provided some groceries when I arrived. I didn't know where the grocery store was so it was nice having some things to hold me over for a few days. The housekeeping staff also did a great job.
|02-Apr-2014||Apt 4D CLEVELAND RESIDENCES||there was an inordinate amount of noise during the day -- from 8am onward, there was construction across the street right outside the windows (that big building being built on CLeveland) as well as banging and clanging from the construction right next door to the lounge and outside.
the hot water in the shower and the bath was never hot. I never had a hot shower
in the flat.
I also could have used an extra blanket on the chilly nights. The pillows were not soft being fiberfill. would have be great to have at least one down pillow. I ended up getting neck aches because of the pillows...
other than that I enjoyed my stay ! thank you!
|16-Jan-2014||Apt 6A CLEVELAND RESIDENCES||Nice & well equipped apartment.
Unfortunately I´ve got one in the basement, and I felt a bit comfortable after a while.
|13-Jan-2014||Apt 4B CLEVELAND RESIDENCES||Very nice, helpful and efficient team to handle the occupier.|
|17-Dec-2013||Apt 6A CLEVELAND RESIDENCES||The communication and details provided to arrive and depart from the apartment were good. I had a problem on the second night with the key breaking in the lock. The service provided by the helpdesk was excellent and they arranged for a locksmith and kept me informed on progress. The apartment was clean and had all the necassary amenities that I expected. I thoroughly enjoyed ny stay there.|
|03-Oct-2013||Apt 6D CLEVELAND RESIDENCES||Everything was superb from the stylish and spacious set up to the comfortable furnishings.
My only downside was the fact that the free wifi was not working on arrival (Friday night) and it could only get repared on Monday.
The problem is that it was outsourced, since as soon as Clarendon knew of the issue on Monday they were of great assistance in making sure this was sorted while I was at work.
|25-Sep-2013||Apt 6B CLEVELAND RESIDENCES||Amazing really enjoyed my stay. Amazing service|