89%
(18) review(s)
Date Location Score Customer Comment
18-Aug-2015 702 DENISON HOUSE LANTERNS COURT
The aparment was very nice and had everything that I could ask for. It made my long-term stay there very comforatable.
      Reply:
Thank you so much for taking the time to review your stay again. We're so glad you enjoyed your apartment and hope we will be able to welcome you back to Clarendon for a third stay in the future.

Kind regards

The Clarendon Team
23-Jun-2015 809 DENISON HOUSE LANTERNS COURT
It was an excellent service which was provided by Clarendon
      Reply:
Thank you so much for your review of your stay at Denison House. I hope we will welcome you back again soon.

Kind regards

The Clarendon Team
28-May-2015 122 DENISON HOUSE LANTERNS COURT
The service was excellent & speedy but was quite disappointed with the curtains at the flat which kept falling off in the lounge area & the bathroom tub was very high & extremely risky for a shower.
Was happy overall with Clarendon services & would definitely use it again! :)
      Reply:
Thank you for rating your stay with us. I'm sorry that you had issues with the curtains in the apartment. We do provide a rubber non-slip bath mat for safety in the bath. I hope we will be able to welcome you back again in the future.

Kind regards

The Clarendon Team
13-Apr-2015 808 DENISON HOUSE LANTERNS COURT
The whole process was seamless and the stay was comfortable. The housekeeping was immaculate. Thanks!
      Reply:
Thanks for the great rating. Here at Clarendon we're always looking for ways to make your stay better. Hope you'll be back soon.

Kind regards

The Clarendon Team
26-Mar-2015 809 DENISON HOUSE LANTERNS COURT
We arrived at about 10:00 on Tuesday, Feb 24th after a long journey and a fair bit of luggage. The driveway to the front door was chained off so we couldn't have easy access to the building. I entered the lobby and asked politely whether there was a luggage cart or ability to unchain the entrance. The gentleman, in a very unprofessional way simply said "no" with a smug look on his face. He remained seated and was clearly not interested in trying to help at all. We therefore had to make multiple trips back and forth from the taxi while he remained seated. He had very little knowledge about the facilities and left a very negative impression about the building staff and service level. The apartment was sufficiently clean. However the room was quite small for two adults. It was nice that there were a few food items for our arrival. The locks on the front doors were extremely tricky and frustrating, sometimes taking at least five minutes to open. All in all it was the very poor experience with the receptionist that painted our entire experience. I've shared this experience with my company's HR department and mobility team and urged them to remove this property from our company's list of preferred vendors.
24-Nov-2014 711 DENISON HOUSE LANTERNS COURT
Well done, everything as expected.
03-Nov-2014 811 DENISON HOUSE LANTERNS COURT
Apartment was clean and close to shopping and the DLR.
29-Oct-2014 626 DENISON HOUSE LANTERNS COURT
The apartment was very clean and well equipped and well located. I stayed there 2 years ago and will definitely stay there again.
17-Jul-2014 704 DENISON HOUSE LANTERNS COURT
The apartment was extremely warm and therefore uncomfortable. I was in a corner apartment. The noise from neighbouring apartments until early into the morning meant either having the window open for fresh air and staying awake due to noise, or having the window shut to muffle the noise with a stuffy room.

It would be helpful if there was foil and cling film in the kitchen to better facilitate being able to use the kitchen and make meals.

I still rate Clarendon above other similar service providers in the Canary Wharf region.
19-Jun-2014 626 DENISON HOUSE LANTERNS COURT
I like how there is a 24 hour concierge, but after hours they do almost nothing besides give new tenants keys. Also, the Clarendon crew does not start until 9am on weekdays--most people have to go to work by then.
19-Jun-2014 229 DENISON HOUSE LANTERNS COURT
Very well maintained apartment blocks - will stay there again
30-Apr-2014 425 DENISON HOUSE LANTERNS COURT
Clean, modern, wifi included.
I would certainly use them again.
29-Apr-2014 702 DENISON HOUSE LANTERNS COURT
The apartment was well looked after and clean and contained all the kitchen tools / appliances needed. The location was also really good. The only issue with the apartment was the temperature control didnt work. It became very hot and uncomfortable in the evenings.
10-Mar-2014 704 DENISON HOUSE LANTERNS COURT
The check-in/out process was very smooth and the apartmet was excellent
13-Jan-2014 318 DENISON HOUSE LANTERNS COURT
Great place. Very homely. Pasta, biscuits coffee a nice touch.
24-Sep-2013 626 DENISON HOUSE LANTERNS COURT
There is no air conditioning in the apartment, and even with the portable fan, the temperature in the unit never dropped below 28 degrees. Most of the time it was near 30 degrees celsius.

The wifi never held a signal longer than approximately 10 minutes and when it did, never reached a speed level that would support working remotely.

I would absolutely not stay in these apartments again, and will recommend they be removed from our preferred vendor list.
21-Jun-2013 812 DENISON HOUSE LANTERNS COURT
Excellent.
21-Jun-2013 812 DENISON HOUSE LANTERNS COURT
Excellent! It was clean and comfortable

INDEPENDENT FEEDBACK