|17-Oct-2014||49A GOOCH HOUSE||Apartment was perfect for our needs - clean, well stocked with essentials, convenient area. My only complaint would be that it was extremely warm (25-27 degrees C) throughout our stay, and we couldn't seem to turn down the heat. The hallways were even hotter.
Because it was so warm we didn't need the duvet on the bed and would appreciate having a top sheet for light cover instead.
|08-Oct-2014||37 GOOCH HOUSE||overall very satisfied|
|03-Sep-2014||13 GOOCH HOUSE||The apartment was good and clean.
The heat in the corridors was terrible. The heat was captured in the hallways on the apartment level and in the main corridors on the ground floor.
There also was no air-conditioning in the appartment, even though there was a panel for it. I also do understand that the heat this year wasn't normal for London.
The shower head was stuck in one position and it wasn't a pleasant showering experience, especially being there for work and for 3 weeks.
|17-Jul-2014||44 GOOCH HOUSE||The initial apartment we reserved in Holburn suddenly became unavailable, just a few days before arrival. A substitute was offered in Hammersmith. This could have been a major problem if we'd needed to be in the City (i.e. for work), luckily this was a vacation stay and we worked around it. We got an upgrade from 1 bed to 2 bed apartment which was welcomed. Arrival instructions excellent, condition of apartment excellent. Location ended up being perfect for us, so it all worked out. We would stay there again and recommend Clarendon to friends.|
|03-Jul-2014||54 GOOCH HOUSE||I was awesome!!! I had an amazing experience staying at your serviced apartments..!! It's just excellent..!! If I come again in UK, I will definately choose this property again.
Thanks for all your services and helps.
|24-Jun-2014||72 GOOCH HOUSE||Service was excellent.|
|19-Jun-2014||72 GOOCH HOUSE||Excellent location, nice clean apartment that is well maintained.|
|19-Jun-2014||74 GOOCH HOUSE||The apartment was very well kept and clean. The apartment had everything I needed and I appreciated the welcome food and drinks. Wi-fi worked well. Reception of the TV channels was mixed. The communication with the staff was not that good. I woke up one morning to no water. When I called the emergency hotline (this was on a weekend), I was told that it was a general water outage from Thames. When I looked online, Thames did not have any outage indicated in the area. About 10 minutes later I received a call from someone else from the company telling me that there was a problem with a pump in the building.|
|29-Apr-2014||74 GOOCH HOUSE||You do a good job and do those extra things that build customer loyalty.|
|11-Mar-2014||73 GOOCH HOUSE||Good apartment and the facilities available are standard. You can think of giving options to visitors on how to subscribe to pay per view channels especially international visitors.|
|10-Mar-2014||7 GOOCH HOUSE||Car parking would be a big benefit|
|10-Mar-2014||54 GOOCH HOUSE||Very good service. I had 2 minor issues but this was sorted out very quickly. Other than that I enjoyed my stay and everything was to my satisfaction.|