100%
(12) review(s)
Date Location Score Customer Comment
17-Jul-2014 44 GOOCH HOUSE
The initial apartment we reserved in Holburn suddenly became unavailable, just a few days before arrival. A substitute was offered in Hammersmith. This could have been a major problem if we'd needed to be in the City (i.e. for work), luckily this was a vacation stay and we worked around it. We got an upgrade from 1 bed to 2 bed apartment which was welcomed. Arrival instructions excellent, condition of apartment excellent. Location ended up being perfect for us, so it all worked out. We would stay there again and recommend Clarendon to friends.
03-Jul-2014 54 GOOCH HOUSE
I was awesome!!! I had an amazing experience staying at your serviced apartments..!! It's just excellent..!! If I come again in UK, I will definately choose this property again.

Thanks for all your services and helps.

Vaishali
24-Jun-2014 72 GOOCH HOUSE
Service was excellent.
19-Jun-2014 72 GOOCH HOUSE
Excellent location, nice clean apartment that is well maintained.
19-Jun-2014 74 GOOCH HOUSE
The apartment was very well kept and clean. The apartment had everything I needed and I appreciated the welcome food and drinks. Wi-fi worked well. Reception of the TV channels was mixed. The communication with the staff was not that good. I woke up one morning to no water. When I called the emergency hotline (this was on a weekend), I was told that it was a general water outage from Thames. When I looked online, Thames did not have any outage indicated in the area. About 10 minutes later I received a call from someone else from the company telling me that there was a problem with a pump in the building.
29-Apr-2014 74 GOOCH HOUSE
You do a good job and do those extra things that build customer loyalty.
11-Mar-2014 73 GOOCH HOUSE
Good apartment and the facilities available are standard. You can think of giving options to visitors on how to subscribe to pay per view channels especially international visitors.
10-Mar-2014 7 GOOCH HOUSE
Car parking would be a big benefit
10-Mar-2014 54 GOOCH HOUSE
Very good service. I had 2 minor issues but this was sorted out very quickly. Other than that I enjoyed my stay and everything was to my satisfaction.
28-Oct-2013 37 GOOCH HOUSE
Good reliable.Well located
Appliances are better than some other clarendon properties i have stayed in.
21-Oct-2013 74 GOOCH HOUSE
Every thing was in place
04-Oct-2013 72 GOOCH HOUSE
Very well serviced, issues were resolved fast. Great apartment with a nice view (although not for all apartments)

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